Wheelchair Rental Rome Reviews — What Our Customers Say

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For over 10 years VemRent has been the go-to service in Rome for wheelchair and mobility aid rental. We have served over 1,500 customers from all over the world — the United States, the United Kingdom, France, Germany, Spain, Portugal, India, China, Japan, Colombia, Argentina, Mexico and of course Italy — helping them discover Rome with complete independence and peace of mind.

Our service is built on a simple belief: every person, regardless of their mobility needs, has the right to experience Rome to the full. That is why we handle every rental with personal care and attention — from delivery to your hotel before you arrive, to collection after you check out, through to immediate assistance should you need anything during your stay.

“Your excellent service made our trip to Italy so much more enjoyable. We loved the ease of getting our wheelchairs delivered to our first hotel and picked up at a different hotel 15 days later. We were particularly impressed with your immediate response — within an hour and a half — for a second chair when another of our party started having knee trouble during our stay. We could not have asked for any better service.”

— Verified customer, United States

This review captures exactly who we are. Over fifteen days, with multiple people and needs changing on the fly, we managed to deliver a second wheelchair in under two hours. This is not a one-off: it is our operational standard, every single day.

Below you will find all the reviews left by our verified customers — people who rented one or more mobility aids through VemRent and chose to share their experience. Read through them, and if you have any questions get in touch: we are available Monday to Friday from 9 am to 7:30 pm and on Saturdays from 9 am to 1 pm.

4.6
Based on 93 reviews
5
79
79%
4
13
13%
3
2
2%
2
3
3%
1
3
3%
1-5 of 93 reviews
  1. LL
    LL

    Ottima esperienza. L’ho noleggiata prima di arrivare in hotel e, al momento del check-in, la sedia era già lì. Al check-out non ho dovuto fare altro che avvisare la reception che sarebbe stata ritirata. Molto comodo. Consigliatissima!

  2. A
    A

    Great service provided

  3. A
    A

    It was easy to rent before the trip and it worked well taking taxi and walking in museums. The rollator was in the hotel room when we arrived and we left it at the end of our trip.

  4. HB
    HB

    My scooter was good but it was delivered only partly charged. It will be helpful to deliver it with a full charge.

  5. DM
    DM

    I was told that the folding scooter I reserved was unavailable because it was returned broken. The staff offered the nonfolding 4 wheel scooter instead. I accepted the offer, but it was too big to put in a taxi. It needed a large van. I was unable to use it. Therefore, I wasted my money. I just did not know any better.

10+

years operating in Rome

1,500+

customers served

4.7/5

average verified customer rating

13

countries of origin