Customer Support

All products we provide are safe: we supply only equipment and aids certified by the Italian Ministry of Health as Medical Devices, rigorously tested and disinfected in our laboratory before every delivery. Our Kinetec units come with a remote control that allows comfortable use even in the most awkward positions. They are all fitted with a remote emergency stop and are delivered together with a practical trolley, which can be used should you need to transport the device during your course of therapy. At the time of delivery, our technician will set up and calibrate the device for the patient, demonstrating correct use according to their individual needs. Throughout your rehabilitation programme, you can always count on our support service, available 7 days a week from 8:30 am to 7:00 pm, for any queries or replacement needs.