{"id":15447,"date":"2026-08-02T22:35:07","date_gmt":"2026-08-02T20:35:07","guid":{"rendered":"https:\/\/www.vemrent.com\/perguntas-frequentes\/"},"modified":"2026-08-02T22:35:07","modified_gmt":"2026-08-02T20:35:07","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.vemrent.com\/pt-br\/perguntas-frequentes\/","title":{"rendered":"Perguntas Frequentes sobre o Aluguel de Equipamentos de Mobilidade"},"content":{"rendered":"  <div id=\"page-header-1634070988\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-top flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Perguntas frequentes sobre o aluguel em domic\u00edlio          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\" aria-label=\"Breadcrumb\">In\u00edcio<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-1634070988 .page-title-inner {\n  min-height: 0px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n<p>Se voc\u00ea n\u00e3o encontrar resposta para a sua d\u00favida, entre em contato com o nosso servi\u00e7o de atendimento ao cliente pelo <strong>n\u00famero gratuito 800.801.808<\/strong> ou pelo <strong>06.92.93.93.43 (de celular)<\/strong>, ou ainda nos envie uma mensagem <a href=\"https:\/\/www.vemrent.com\/pt-br\/vemrent-roma-contactos-telefone\/\"><strong>atrav\u00e9s do formul\u00e1rio de contato<\/strong><\/a><\/p>\n<div class=\"row\"  id=\"row-1781091128\">\n\n\t<div id=\"col-1855152320\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>GERAL<\/h3>\n<div style=\"background-color: #ecf9ff; padding: 20px;\">\n<div class=\"accordion\">\n\t<div id=\"accordion-1459131169\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1459131169-label\" class=\"accordion-title plain\" href=\"#accordion-item-quem-pode-alugar?\" aria-expanded=\"false\" aria-controls=\"accordion-1459131169-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quem pode alugar?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1459131169-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1459131169-label\">\n\t\t\t\n<p>O nosso servi\u00e7o de aluguel \u00e9 destinado a todos, tanto a pessoas f\u00edsicas quanto a revendedores e profissionais do setor.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-793160880\" class=\"accordion-item\">\n\t\t<a id=\"accordion-793160880-label\" class=\"accordion-title plain\" href=\"#accordion-item-como-fa\u00e7o-para-reservar-um-aluguel?\" aria-expanded=\"false\" aria-controls=\"accordion-793160880-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Como fa\u00e7o para reservar um aluguel?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-793160880-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-793160880-label\">\n\t\t\t\n<p>\u00c9 poss\u00edvel alugar os nossos equipamentos realizando a reserva pelo site, ou entrando em contato por telefone pelo <strong>n\u00famero gratuito 800.801.808 ou pelo 06.92.93.93.43<\/strong> (de celular).<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2371732541\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2371732541-label\" class=\"accordion-title plain\" href=\"#accordion-item-em-quanto-tempo-os-equipamentos-s\u00e3o-entregues?\" aria-expanded=\"false\" aria-controls=\"accordion-2371732541-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Em quanto tempo os equipamentos s\u00e3o entregues?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2371732541-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2371732541-label\">\n\t\t\t\n<p>As entregas s\u00e3o realizadas pelos nossos t\u00e9cnicos pessoalmente, sempre com hora marcada, ou por Courier Expresso para regi\u00f5es mais distantes. Normalmente conseguimos entregar no mesmo dia \u00fatil, incluindo a manh\u00e3 de s\u00e1bado.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3242103210\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3242103210-label\" class=\"accordion-title plain\" href=\"#accordion-item-a-entrega-em-domic\u00edlio-tem-algum-custo?\" aria-expanded=\"false\" aria-controls=\"accordion-3242103210-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>A entrega em domic\u00edlio tem algum custo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3242103210-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3242103210-label\">\n\t\t\t\n<p>A entrega e a devolu\u00e7\u00e3o em domic\u00edlio t\u00eam um custo vari\u00e1vel de acordo com a regi\u00e3o, a partir de 30\u20ac.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1223735722\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1223735722-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00c9-necess\u00e1rio-pagar-uma-cau\u00e7\u00e3o-pelo-equipamento-alugado?\" aria-expanded=\"false\" aria-controls=\"accordion-1223735722-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00c9 necess\u00e1rio pagar uma cau\u00e7\u00e3o pelo equipamento alugado?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1223735722-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1223735722-label\">\n\t\t\t\n<p>N\u00e3o, todos os nossos equipamentos s\u00e3o alugados sem nenhum tipo de dep\u00f3sito cau\u00e7\u00e3o, com exce\u00e7\u00e3o dos scooters de mobilidade e cadeiras de rodas el\u00e9tricas, para os quais, no momento do checkout, \u00e9 poss\u00edvel escolher entre um seguro para danos acidentais ou um dep\u00f3sito cau\u00e7\u00e3o que ser\u00e1 devolvido ao final do aluguel.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3198490892\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3198490892-label\" class=\"accordion-title plain\" href=\"#accordion-item-os-equipamentos-s\u00e3o-f\u00e1ceis-de-usar?\" aria-expanded=\"false\" aria-controls=\"accordion-3198490892-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Os equipamentos s\u00e3o f\u00e1ceis de usar?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3198490892-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3198490892-label\">\n\t\t\t\n<p>Os nossos dispositivos foram projetados e desenvolvidos para uso domiciliar, portanto a sua utiliza\u00e7\u00e3o \u00e9 pensada para pacientes de todos os perfis. Al\u00e9m disso, o t\u00e9cnico que realizar\u00e1 a entrega do equipamento se encarregar\u00e1 de explicar o seu funcionamento ao paciente. Dentro da embalagem, voc\u00ea encontrar\u00e1 sempre o manual com as instru\u00e7\u00f5es de uso, em italiano.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2564956819\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2564956819-label\" class=\"accordion-title plain\" href=\"#accordion-item-os-seus-equipamentos-s\u00e3o-seguros?\" aria-expanded=\"false\" aria-controls=\"accordion-2564956819-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Os seus equipamentos s\u00e3o seguros?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2564956819-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2564956819-label\">\n\t\t\t\n<p>Entregamos apenas equipamentos certificados como Dispositivos M\u00e9dicos pelo Minist\u00e9rio da Sa\u00fade, e ao final de cada aluguel o equipamento \u00e9 inspecionado pela nossa equipe t\u00e9cnica, limpo e desinfetado. Al\u00e9m disso, todos os nossos produtos s\u00e3o pensados e projetados para uso domiciliar, sendo muito funcionais e extremamente simples de usar.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4218905019\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4218905019-label\" class=\"accordion-title plain\" href=\"#accordion-item-o-que-acontece-em-caso-de-falha-nos-equipamentos?\" aria-expanded=\"false\" aria-controls=\"accordion-4218905019-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>O que acontece em caso de falha nos equipamentos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4218905019-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4218905019-label\">\n\t\t\t\n<p>Em caso de mau funcionamento, pedimos que nos contate imediatamente para que possamos agendar juntos, o mais r\u00e1pido poss\u00edvel, a substitui\u00e7\u00e3o do equipamento.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-753734331\" class=\"accordion-item\">\n\t\t<a id=\"accordion-753734331-label\" class=\"accordion-title plain\" href=\"#accordion-item-como-posso-pagar-o-aluguel?\" aria-expanded=\"false\" aria-controls=\"accordion-753734331-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Como posso pagar o aluguel?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-753734331-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-753734331-label\">\n\t\t\t\n<p>Aceitamos os principais cart\u00f5es de cr\u00e9dito, PayPal e transfer\u00eancia banc\u00e1ria.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3241093947\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3241093947-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00c9-poss\u00edvel-deduzir-a-despesa-no-imposto-de-renda?\" aria-expanded=\"false\" aria-controls=\"accordion-3241093947-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>\u00c9 poss\u00edvel deduzir a despesa no imposto de renda?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3241093947-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3241093947-label\">\n\t\t\t\n<p>Para emitir nota fiscal, v\u00e1lida para a dedu\u00e7\u00e3o fiscal do valor total, lembre-se de informar o seu CPF ao atendente ou de inseri-lo no momento do cadastro.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/p><\/div>\n<h3>PERGUNTAS FREQUENTES SOBRE ALUGUEL DE CADEIRAS DE RODAS<\/h3>\n<div style=\"background-color:rgb(236, 249, 255);padding:20px\">\n<div class=\"accordion\">\n\t<div id=\"accordion-2396439730\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2396439730-label\" class=\"accordion-title plain\" href=\"#accordion-item-como-escolher-a-cadeira-de-rodas-certa?\" aria-expanded=\"false\" aria-controls=\"accordion-2396439730-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Como escolher a cadeira de rodas certa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2396439730-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2396439730-label\">\n\t\t\t\n<p>Se voc\u00ea est\u00e1 em d\u00favida sobre qual cadeira de rodas escolher, consulte o nosso guia <a href=\"\/come-scegliere-la-giusta-carrozzina\">como escolher a cadeira de rodas certa<\/a><\/p>\n[accordion-item_inner title=&#8221;Que tipos de cadeiras de rodas voc\u00eas oferecem?&#8221;]\n[\/accordion-item_inner]\n<p>Dispomos de um amplo parque de cadeiras de rodas, adequadas a todas as necessidades. Para ver todos os tipos de cadeiras de rodas dispon\u00edveis, <a href=\"\/?product_cat=noleggio-carrozzine-manuali\">clique aqui<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2236496842\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2236496842-label\" class=\"accordion-title plain\" href=\"#accordion-item-as-cadeiras-de-rodas-t\u00eam-diferentes-tamanhos?\" aria-expanded=\"false\" aria-controls=\"accordion-2236496842-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>As cadeiras de rodas t\u00eam diferentes tamanhos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2236496842-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2236496842-label\">\n\t\t\t\n<p>Dispomos de cadeiras de rodas com assentos em diferentes tamanhos, mas para alugar a cadeira de rodas no tamanho correto basta informar a altura e o peso do paciente no momento do pedido.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1196406664\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1196406664-label\" class=\"accordion-title plain\" href=\"#accordion-item-a-cadeira-de-rodas-cabe-no-elevador?\" aria-expanded=\"false\" aria-controls=\"accordion-1196406664-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>A cadeira de rodas cabe no elevador?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1196406664-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1196406664-label\">\n\t\t\t\n<p>Uma cadeira de rodas de tamanho m\u00e9dio, adequada a pacientes adultos de complei\u00e7\u00e3o m\u00e9dia (1,75 m x 80 kg), tem uma largura m\u00e1xima de aproximadamente 70 cm. Se o seu elevador tiver a porta mais estreita do que essa medida, ser\u00e1 necess\u00e1rio alugar o modelo de <a href=\"\/noleggio-carrozzina-slim\">cadeira de rodas para passagens estreitas<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3659756655\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3659756655-label\" class=\"accordion-title plain\" href=\"#accordion-item-como-fa\u00e7o-para-colocar-a-cadeira-de-rodas-no-carro?\" aria-expanded=\"false\" aria-controls=\"accordion-3659756655-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Como fa\u00e7o para colocar a cadeira de rodas no carro?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3659756655-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3659756655-label\">\n\t\t\t\n<p>Todas as nossas cadeiras de rodas podem ser dobradas com um simples movimento do assento, permitindo que sejam facilmente carregadas no carro e guardadas em casa sem ocupar muito espa\u00e7o.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2221688127\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2221688127-label\" class=\"accordion-title plain\" href=\"#accordion-item-posso-retirar-o-paciente-da-cadeira-de-rodas-sem-que-ele-se-levante?\" aria-expanded=\"false\" aria-controls=\"accordion-2221688127-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Posso retirar o paciente da cadeira de rodas sem que ele se levante?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2221688127-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2221688127-label\">\n\t\t\t\n<p>Por serem equipadas com apoios de bra\u00e7o retr\u00e1teis, \u00e9 poss\u00edvel retirar o paciente da cadeira de rodas levantando os dois apoios laterais e fazendo-o deslizar lateralmente pelo assento. Essa caracter\u00edstica \u00e9 muito importante pois permite que at\u00e9 pacientes com mobilidade reduzida utilizem as nossas cadeiras de rodas.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-401177542\" class=\"accordion-item\">\n\t\t<a id=\"accordion-401177542-label\" class=\"accordion-title plain\" href=\"#accordion-item-as-suas-cadeiras-de-rodas-s\u00e3o-mais-indicadas-para-ambientes-internos-ou-externos?\" aria-expanded=\"false\" aria-controls=\"accordion-401177542-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>As suas cadeiras de rodas s\u00e3o mais indicadas para ambientes internos ou externos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-401177542-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-401177542-label\">\n\t\t\t\n<p>Todas as nossas cadeiras de rodas podem ser utilizadas tanto em ambientes internos quanto externos. No caso de ambientes internos, recomendamos que verifique a presen\u00e7a de espa\u00e7os muito reduzidos, portas ou elevadores muito pequenos, e que informe o nosso atendente, para que possamos entregar o equipamento no tamanho adequado.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-472241058\" class=\"accordion-item\">\n\t\t<a id=\"accordion-472241058-label\" class=\"accordion-title plain\" href=\"#accordion-item-o-apoio-para-os-p\u00e9s-est\u00e1-inclu\u00eddo?\" aria-expanded=\"false\" aria-controls=\"accordion-472241058-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>O apoio para os p\u00e9s est\u00e1 inclu\u00eddo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-472241058-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-472241058-label\">\n\t\t\t\n<p>Por padr\u00e3o, a cadeira de rodas \u00e9 fornecida com simples apoios para os p\u00e9s. Mediante solicita\u00e7\u00e3o, esses apoios podem ser substitu\u00eddos por suportes elevat\u00f3rios para as pernas, necess\u00e1rios nos casos em que o paciente precise manter uma das pernas (ou ambas) estendida. O acess\u00f3rio n\u00e3o tem custo adicional.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/p><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Se voc\u00ea n\u00e3o encontrar resposta para a sua d\u00favida, entre em contato com o nosso servi\u00e7o de atendimento ao cliente pelo n\u00famero gratuito 800.801.808 ou pelo 06.92.93.93.43 (de celular), ou ainda nos envie uma mensagem atrav\u00e9s do formul\u00e1rio de contato<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-right-sidebar.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15447","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Perguntas Frequentes \u2013 VemRent Aluguel de Mobilidade<\/title>\n<meta name=\"description\" content=\"Tire suas d\u00favidas sobre o servi\u00e7o de aluguel de equipamentos de mobilidade da VemRent. 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