{"id":15450,"date":"2026-08-02T22:35:07","date_gmt":"2026-08-02T20:35:07","guid":{"rendered":"https:\/\/www.vemrent.com\/customer-support\/"},"modified":"2026-08-02T22:35:07","modified_gmt":"2026-08-02T20:35:07","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.vemrent.com\/en\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t<div id=\"gap-30103535\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-30103535 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p><img decoding=\"async\" class=\"alignnone wp-image-108 size-full\" src=\"https:\/\/www.vemrent.com\/sito\/wp-content\/uploads\/2017\/12\/header-kin.png\" alt=\"\" width=\"1140\" height=\"344\" srcset=\"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png 1140w, https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin-600x181.png 600w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<h2 class=\"uppercase\">Customer Support<\/h2>\n<p>All products we provide are safe: we supply only equipment and aids certified by the Italian Ministry of Health as Medical Devices, rigorously tested and disinfected in our laboratory before every delivery. Our Kinetec units come with a remote control that allows comfortable use even in the most awkward positions. They are all fitted with a remote emergency stop and are delivered together with a practical trolley, which can be used should you need to transport the device during your course of therapy. At the time of delivery, our technician will set up and calibrate the device for the patient, demonstrating correct use according to their individual needs. Throughout your rehabilitation programme, you can always count on our support service, available 7 days a week from 8:30 am to 7:00 pm, for any queries or replacement needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Support All products we provide are safe: we supply only equipment and aids certified by the Italian Ministry of Health as Medical Devices, rigorously tested and disinfected in our laboratory before every delivery. Our Kinetec units come with a remote control that allows comfortable use even in the most awkward positions. They are all [&#8230;]\n","protected":false},"author":0,"featured_media":108,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15450","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support \u2013 VemRent Assistance<\/title>\n<meta name=\"description\" content=\"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vemrent.com\/en\/assistenza\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support \u2013 VemRent Assistance\" \/>\n<meta property=\"og:description\" content=\"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vemrent.com\/en\/assistenza\/\" \/>\n<meta property=\"og:site_name\" content=\"VEM Home Delivery Rental\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vemelettromedicali\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"344\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/\",\"url\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/\",\"name\":\"Customer Support \u2013 VemRent Assistance\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.vemrent.com\\\/wp-content\\\/uploads\\\/2017\\\/12\\\/header-kin.png\",\"datePublished\":\"2026-08-02T20:35:07+00:00\",\"description\":\"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.vemrent.com\\\/wp-content\\\/uploads\\\/2017\\\/12\\\/header-kin.png\",\"contentUrl\":\"https:\\\/\\\/www.vemrent.com\\\/wp-content\\\/uploads\\\/2017\\\/12\\\/header-kin.png\",\"width\":1140,\"height\":344,\"caption\":\"spedizioni-noleggio-vemrent\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/assistenza\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.vemrent.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#website\",\"url\":\"https:\\\/\\\/www.vemrent.com\\\/\",\"name\":\"VEM Home Delivery Rental\",\"description\":\"Mobility aid & rehabilitation rental\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.vemrent.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#organization\",\"name\":\"VEM\",\"url\":\"https:\\\/\\\/www.vemrent.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.vemrent.com\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/VEM_190x60.png\",\"contentUrl\":\"https:\\\/\\\/www.vemrent.com\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/VEM_190x60.png\",\"width\":190,\"height\":52,\"caption\":\"VEM\"},\"image\":{\"@id\":\"https:\\\/\\\/www.vemrent.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/vemelettromedicali\\\/\",\"https:\\\/\\\/x.com\\\/vemrent_italy\",\"https:\\\/\\\/www.instagram.com\\\/vemrent\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/vemrent\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCVPNGLNXXMw1r2bP0BUNFwg\\\/featured\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Support \u2013 VemRent Assistance","description":"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vemrent.com\/en\/assistenza\/","og_locale":"en_US","og_type":"article","og_title":"Customer Support \u2013 VemRent Assistance","og_description":"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.","og_url":"https:\/\/www.vemrent.com\/en\/assistenza\/","og_site_name":"VEM Home Delivery Rental","article_publisher":"https:\/\/www.facebook.com\/vemelettromedicali\/","og_image":[{"width":1140,"height":344,"url":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png","type":"image\/png"}],"twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.vemrent.com\/assistenza\/","url":"https:\/\/www.vemrent.com\/assistenza\/","name":"Customer Support \u2013 VemRent Assistance","isPartOf":{"@id":"https:\/\/www.vemrent.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.vemrent.com\/assistenza\/#primaryimage"},"image":{"@id":"https:\/\/www.vemrent.com\/assistenza\/#primaryimage"},"thumbnailUrl":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png","datePublished":"2026-08-02T20:35:07+00:00","description":"Need help with your VemRent equipment? Our customer support team is available 7 days a week, from 8:30 am to 7:00 pm, for any queries or replacements.","breadcrumb":{"@id":"https:\/\/www.vemrent.com\/assistenza\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.vemrent.com\/assistenza\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vemrent.com\/assistenza\/#primaryimage","url":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png","contentUrl":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2017\/12\/header-kin.png","width":1140,"height":344,"caption":"spedizioni-noleggio-vemrent"},{"@type":"BreadcrumbList","@id":"https:\/\/www.vemrent.com\/assistenza\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.vemrent.com\/"},{"@type":"ListItem","position":2,"name":"Customer Support"}]},{"@type":"WebSite","@id":"https:\/\/www.vemrent.com\/#website","url":"https:\/\/www.vemrent.com\/","name":"VEM Home Delivery Rental","description":"Mobility aid & rehabilitation rental","publisher":{"@id":"https:\/\/www.vemrent.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.vemrent.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.vemrent.com\/#organization","name":"VEM","url":"https:\/\/www.vemrent.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vemrent.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2018\/02\/VEM_190x60.png","contentUrl":"https:\/\/www.vemrent.com\/wp-content\/uploads\/2018\/02\/VEM_190x60.png","width":190,"height":52,"caption":"VEM"},"image":{"@id":"https:\/\/www.vemrent.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/vemelettromedicali\/","https:\/\/x.com\/vemrent_italy","https:\/\/www.instagram.com\/vemrent\/","https:\/\/www.linkedin.com\/company\/vemrent\/","https:\/\/www.youtube.com\/channel\/UCVPNGLNXXMw1r2bP0BUNFwg\/featured"]}]}},"_links":{"self":[{"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/pages\/15450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/comments?post=15450"}],"version-history":[{"count":0,"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/pages\/15450\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/media\/108"}],"wp:attachment":[{"href":"https:\/\/www.vemrent.com\/en\/wp-json\/wp\/v2\/media?parent=15450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}