Frequently asked questions about home rental
If you do not find an answer to your question, please contact our customer service at free toll free 800.801.808 or to 06.92.93.93.43 from the cellular network, or alternatively send us a message through the appropriate form
Our rental service is open to everyone, both private individuals and retailers and professionals in the sector.
It is possible to rent our articles by contacting us by phone at free toll-free 800.801.808 or 06.92.93.93.43 from a cellular network; alternatively by filling out the appropriate form by clicking here, or if you prefer, by making a reservation directly from the site.
Deliveries are made by our technicians in person, always by appointment, or by Corriere Espresso for remote areas. Usually we can deliver within the workday, including Saturday morning.
Home delivery does not have additional costs, but is included in the rental rate.
No, all our aids are rented without any type of security deposit.
Our devices are designed and manufactured for home use, so their use is designed for patients of all kinds. In addition, the operator who will deliver the appliance will be responsible for teaching its operation to the patient. Inside the package, however, you will always find the brochure with instructions for use, in Italian.
We only deliver certified aids such as Medical Devices from the Ministry of Health and at each term of a rental the aid is checked by our technical staff, cleaned and disinfected. In addition, all our items are designed and designed for home use, therefore very functional and very easy to use.
In case of malfunctions, please contact us immediately so that we can arrange a replacement of the item as soon as possible.
If the booking of the rented item is made by telephone, you can pay the due directly to the delivery, in cash, to our technician. If the order is instead carried out independently by the site, it is possible to make the payment also through the major Credit Cards, PayPal, Advance Bank Transfer and Cash on Delivery. In case of extension of the rental period, the difference can be paid together with the withdrawal.
To issue an invoice, valid for the tax deduction of the entire amount, remember to communicate the tax code to the operator or enter it during registration.
FAQ RENTAL CARRIAGE
We have wheelchairs with seats of different sizes, but to rent the wheelchair the correct size will be sufficient to indicate when ordering height and weight of the patient.
A medium-sized wheelchair, suitable for adult patients of medium size (1,75cm x 80Kg), have a maximum overall width of about 70 cm. If your lift has the narrowest door of this size you will need to rent the model of wheelchair for narrow passages
All our wheelchairs can be closed by a simple movement of the seat, so you can easily be loaded in the car and stored at home without taking up space.
Being equipped with elevated armrests, it is possible to bring the patient down from the wheelchair by lifting the two side armrests and sliding it sideways on the seat. This feature is very important because it also allows patients with reduced mobility to use our wheelchairs.
All our wheelchairs can be used indiscriminately for indoor or outdoor environments. In the case of indoor environments, however, the advice we give you is to consider the presence of very small rooms, doors or very small lifts and communicate them to our operator, so as to deliver the aid of the right measure.
A wheelchair equipped with simple footrests is supplied as standard. On request, however, they can be replaced with support bars, necessary in those cases where the patient needs to keep one of the legs (or both) extended. The accessory has no extra costs.
FAQ MAGNETOTHERAPY RENTAL
Magnetotherapy is a healthy, non-harmful and non-toxic therapy. To date, there are no published studies reporting a list of recognized side effects
Magnetotherapy is a therapy that brings its benefits in the medium to long term, especially in the case of applications on large body parts, such as the pelvis or the femur. We always recommend therapies with a minimum duration of 20 days for the smaller parts such as the scaphoid, the hallux valgus or the wrist, but it will also be necessary to reach up to 40 or more days for fractures of larger bones and pathologies in progress. acute
To carry out a cycle of appropriate magnetic therapy sessions, it is advisable to have sessions of not less than 2 consecutive hours, up to a maximum of 8 hours. This information, together with the number of necessary days of therapy, is generally given directly by the doctor who prescribes the device, but if necessary it will be our technician to give you the appropriate indications
Absolutely not! During magnetotherapy applications, nothing is ever felt.
Magnetotherapy, emitting electromagnetic fields, is able to treat limbs and parts of the body even if still bandaged, covered with plaster or a brace. Our technician will program the machine with a higher emission power, in order to generate a deeper magnetic field
To run a cycle of magnetotherapy safely and effectively, you need a device for Low frequency CEMP magnetotherapy, which is certified by the Ministry of Health as a medical device, and home-based, so as to turn it on simply with a few clicks
VEM has both current and battery-powered devices. Both are low-frequency CEMP magnetotherapy devices, but with the difference that these can also be used outside the home, guaranteeing an autonomy of 3 hours. Contact us for more information about it
VEM supplies only low-frequency CEMP devices, certified as Medical Devices by the Ministry of Health, portable and easy to use for the user. The device, programmed according to the type of therapy to be done, is equipped with the most suitable accessory for the therapy to be performed (radiating band, pair of solenoids with cap, pad) and also has two high power channels in so that in case of need it can be used on two parts of the body at the same time
Although magnetotherapy is a healthy therapy and evidence of side effects, it is not recommended for use in pregnancy and breastfeeding, juvenile diabetes, viral infections in the acute phase, mycosis, in patients with peacemaker or with cardiovascular disease, in case of patients with ongoing tumor processes, or in cases of hyperthyroidism